At Integrity Home Exteriors, our core values aren't just something we talk about—they are the foundation of everything we do, inspired by biblical principles that guide us to treat others with honesty, care, and respect. These principles reflect our commitment to serving others as we would want to be served, ensuring that both our customers and employees experience a culture of trust, respect, and high-quality service.
FAMILY
We believe in community and that we are all in this together. We work hard to build strong connections by treating our partners, clients, and teammates with utmost respect. This ensures our collaborations are built on mutual respect, leading to long-lasting and successful partnerships.
How we bring this to life for our team:
We create a family-like environment for our employees by fostering support, collaboration, and respect. Everyone is valued and encouraged to grow, both personally and professionally. Open communication and mutual respect ensure that our team feels connected and supported, contributing to shared success.
How we express this in our customer relationships:
We see our customers and team as part of one big family, because most of us have lived in the Ohio or Michigan area our entire lives. And in our family, we believe in clear communication, honesty, and being there for each other. That means keeping you informed throughout your project and being there to answer any questions, even after the job is done.
Matthew 19:19 - Honor your father and mother, and, You shall love your neighbor as yourself.”
INTEGRITY
All strong relationships are founded on honesty. Integrity is not only our name; it is our core tenet. In everything we do, we strive for full transparency, operating through strong moral principles, standing behind our word and our promises.
How we show Integrity to our employees:
Integrity is at the core of how we operate as a team. We encourage honesty, accountability, and ethical behavior. Our employees are empowered to take ownership of their work, address mistakes openly, and support each other in doing what’s right - not what’s convenient.
How this value shapes our customer experience:
Our goal is to be an advisor you can trust. When we inspect your home, we don't just tell you what you want to hear - we'll tell you all the good, the bad, and the ugly. If there’s a problem, we’ll show you exactly what’s going on and explain it in a way that’s easy to understand. And if we see that your roof, windows, or gutters are in good shape, we’ll let you know that too—no upselling or scare tactics.
We stand by our work with our Lifetime Workmanship Warranty, so you can feel confident in the job we do. If there’s ever an issue, we’ll fix it, no questions asked. We’re here to build trust and make sure you feel supported every step of the way.
Titus 2:7-8 – “In everything set them an example by doing what is good. In your teaching show integrity, seriousness and soundness of speech..”
PURSUIT OF ELITE
Driven by our desire to be the best at what we do, we believe that the attitude of “good enough” is the enemy of doing great work. We strive to surpass your standards and deliver value beyond your expectations.
How we embody this value with our team:
We encourage excellence by providing training and tools that enable our team to perform at their best. We don’t believe that training is something you only do when problems arise, but something to be done every day.
By setting high standards and fostering a culture of continuous improvement, we ensure that every team member is excited to deliver top-notch results and is motivated to excel.
How we demonstrate this value to our clients:
We deliver excellence by using high-quality materials, precision workmanship, and top-tier customer service. Our focus is on exceeding customer expectations, providing long-lasting value, and ensuring peace of mind. We are always pushing to be better in all aspects of our work.
Colossians 3:23 – “Whatever you do, work at it with all your heart, as working for the Lord..”
SERVING OTHERS
Our mission is service, leading by example through supporting our teammates and partners, delivering exceptional care to our customers, committing fully to every project, uplifting our community, and helping those in need.
How this value guides our employee culture:
Fostering a spirit of service within our team starts with our hiring practices. We look for people with a humble spirit, eager to lend a hang when someone needs it. Employees help one another, share knowledge, creating a strong, cohesive environment. This mindset of service extends into the community, with team members actively participating in charitable activities.
How this value is shown to our clients:
Serving others is central to our approach. We listen to our customers’ needs and go the extra mile to provide tailored solutions. Our employees will go out of their way to kind, courteous, and pleasant to talk to: ensuring customers feel valued throughout the process.
Galatians 5:13 “Serve one another humbly in love....Love your neighbor as yourself”
Bringing it All Together
At Integrity Home Exteriors, our core values aren’t just words on paper—they shape the way we work and the experience we provide for both our customers and team members. We invite you to join us—whether as a valued customer or a dedicated team member—and experience the difference that a commitment to core values can make.
Together, we build stronger homes, stronger communities, and stronger futures.
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